EN - USD

Terms & Conditions

Terms & Conditions

Effective Date: January 1, 2019

These Terms & Conditions ("Terms") govern the use of the services provided by Spanish Language Services LLC, operating as Spanish Language Center ("Spanish Language Center", "we", "our", or "us"). By registering for any of our courses or services, you agree to these Terms.


1. Company Information

Spanish Language Services LLC

111 NE 1st St, Suite 810 (8th Floor)

Miami, Florida 33132

United States

Email: info@spanish-languagecenter.com

Phone: +1 (786) 598-1688

Website: www.spanish-languagecenter.com


2. Services

Spanish Language Center provides:

  • Group Spanish courses
  • Private lessons
  • Online tutoring
  • In-person classes
  • Corporate language training

Courses may be delivered in person, online, or in a hybrid format depending on availability.


3. Registration

Registration becomes valid only after:

  • completion of the registration process; and
  • full payment has been received.

Places are allocated on a first-paid, first-served basis.

Spanish Language Center reserves the right to refuse or cancel registrations where necessary.


4. Payments

Full payment is required before:

  • the beginning of any course;
  • booking private lessons;
  • booking corporate training.

Installment payments are not available unless expressly agreed in writing.

Failure to complete payment before the start date may result in cancellation of the booking.


5. Course Minimum Numbers

Group courses require a minimum of two (2) students.

If the minimum number is not reached, Spanish Language Center may:

  • postpone the course;
  • merge the course with another group;
  • offer an alternative schedule; or
  • provide another suitable solution.

6. Student Cancellations

Students may cancel before the course starts.

In this case:

  • 20% of the total course fee will be retained as an administration fee.
  • The remaining balance will be refunded using the original payment method where possible.

After the course has started, course fees are generally non-refundable except where required by applicable law.


7. School Cancellations

If Spanish Language Center cancels a scheduled class due to teacher illness, emergency, technical issues or other circumstances, the class will be rescheduled at another mutually suitable time.

If an entire course is cancelled before commencement, students may choose between:

  • a full refund; or
  • transferring to another available course.

8. Attendance

Students must attend at least 80% of scheduled lessons to receive a Certificate or Diploma of Completion.

Attendance records maintained by Spanish Language Center shall be considered final.


9. Private Lessons

Private lesson packages remain valid for three (3) months from the purchase date unless otherwise stated.

Students may cancel or reschedule a private lesson with at least 24 hours' notice.

Late cancellations or no-shows will be charged the full lesson fee.

Spanish Language Center reserves the right to substitute teachers when necessary while maintaining the same educational standards.


10. Online Lessons

Online lessons may be conducted through:

  • Zoom
  • Google Meet
  • or another online platform selected by the school.

Students are responsible for:

  • having a stable internet connection;
  • using suitable equipment;
  • joining lessons on time; and
  • ensuring their own technical setup.

Spanish Language Center is not responsible for technical failures on the student's side.


11. Recording Lessons

Lessons may only be recorded with the prior written or verbal permission of the teacher.

Unauthorised recording, copying or distribution of classes is strictly prohibited.


12. Student Conduct

Students are expected to:

  • treat teachers and classmates with respect;
  • avoid disruptive behaviour;
  • behave professionally during classes;
  • maintain academic honesty; and
  • follow teachers' instructions.

Harassment, discrimination, abusive language or inappropriate behaviour may result in immediate removal from classes without refund.


13. Intellectual Property

All educational materials, including but not limited to:

  • course materials;
  • worksheets;
  • presentations;
  • videos;
  • recordings;
  • online resources;
  • lesson plans; and
  • digital content,

remain the exclusive intellectual property of Spanish Language Center or their respective copyright owners.

Students may use these materials solely for their own personal educational purposes.

Copying, reproducing, publishing, distributing, sharing or selling any materials without prior written permission is strictly prohibited.


14. Teacher Substitution

Spanish Language Center reserves the right to replace teachers whenever necessary due to illness, scheduling conflicts or operational requirements.

Teacher substitutions do not constitute grounds for cancellation or refund.


15. Children and Adults

Some programmes are intended exclusively for adults.

Children's courses have separate age requirements which are published with each individual programme.

Parents or legal guardians are responsible for ensuring that minors comply with these Terms.


16. Health & Safety

Students attending in-person classes agree to comply with all safety procedures established by Spanish Language Center.

Students who pose a health or safety risk may be refused entry where appropriate.


17. Limitation of Liability

To the fullest extent permitted by applicable law, Spanish Language Center shall not be liable for:

  • loss or theft of personal property;
  • internet interruptions;
  • force majeure events;
  • transportation delays; or
  • indirect, incidental or consequential damages.

Our total liability shall not exceed the amount paid by the student for the affected service.


18. Force Majeure

Spanish Language Center shall not be liable for delays or failure to perform caused by circumstances beyond its reasonable control, including but not limited to:

  • natural disasters;
  • hurricanes;
  • pandemics;
  • governmental actions;
  • power failures;
  • internet outages;
  • strikes;
  • war; or
  • civil unrest.

Where reasonably possible, affected lessons will be rescheduled.


19. Privacy

Personal information is processed in accordance with our Privacy Policy.

By registering, students consent to the collection and processing of personal information necessary to provide our educational services.


20. Website Use

Users agree not to:

  • misuse the website;
  • upload malicious software;
  • interfere with website operations; or
  • attempt unauthorised access to our systems.

21. Amendments

Spanish Language Center reserves the right to amend these Terms at any time.

The latest version published on our website shall apply to all future registrations.


22. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.


23. Contact

Spanish Language Center

Spanish Language Services LLC

111 NE 1st St, Suite 810

Miami, Florida 33132

United States

Email: info@spanish-languagecenter.com

Phone: +1 (786) 598-1688

Website: www.spanish-languagecenter.com